Terms of service

Last updated: March 28, 2026

Welcome to Russ & Rose. These Terms of Service govern your access to and use of our website, online store, content, products, features, tools, and related services. By visiting our website, using our services, or purchasing from us, you agree to be bound by these Terms of Service, along with our Privacy Policy and other policies posted on our website. If you do not agree to these Terms, please do not use our website or services.

1. About Russ & Rose
Russ & Rose is operated by Consita Beauty Products Trading. Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services online. Any purchase made through this website is a transaction with Russ & Rose, not with Shopify.

2. Eligibility and Account Responsibility
By using our services, you confirm that you are at least the age of majority in your place of residence, or that you are using this website with the consent and supervision of a parent or legal guardian.

You agree to provide current, complete, and accurate account, billing, shipping, and payment information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account.

You may not assign, transfer, or sell your account to any other person.

3. Products and Availability
We strive to present our products as accurately as possible. However, actual colors, textures, packaging details, and overall appearance may vary depending on your device, screen settings, or photography.

All product descriptions, prices, availability, and related content may be updated, revised, or discontinued at any time without prior notice. We reserve the right to limit quantities, discontinue products, or refuse service where necessary.

4. Orders
When you place an order, you are making an offer to purchase. All orders are subject to acceptance, availability, and verification. We reserve the right to accept, refuse, limit, or cancel any order at our discretion.

An order is considered accepted only once payment has been successfully received and we have confirmed the order. If we need to cancel or amend an order, we will make reasonable efforts to contact you using the information provided at checkout.

Please review your order carefully before submitting it. Once an order has been accepted, we may not be able to accommodate cancellation or modification requests.

Purchases made through our website are intended for personal or household use only and may not be made for resale without our prior written approval.

Returns, exchanges, and refunds are governed by our Refund Policy, as posted on our website.

5. Prices, Billing, and Payments
All prices displayed on our website are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed.

Unless otherwise stated, prices do not include shipping charges, handling fees, customs duties, import taxes, or other applicable charges. These may be added at checkout or charged separately depending on your location and order.

You agree to provide accurate billing and payment information and to keep this information updated. By submitting payment details, you represent that you are authorized to use the selected payment method and that all charges incurred will be honored.

6. Shipping and Delivery
Shipping and delivery timeframes are estimates only and are not guaranteed. Delays may occur due to courier issues, customs processing, weather conditions, operational constraints, or other circumstances beyond our control.

To the extent permitted by applicable law, risk of loss or delay passes to you once your order has been handed over to the carrier.

7. Intellectual Property
All content on this website, including but not limited to text, product descriptions, names, logos, graphics, images, videos, design elements, layout, and branding, is owned by or licensed to Russ & Rose and is protected by applicable intellectual property laws.

You may use this website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, copy, republish, transmit, display, or otherwise exploit any part of this website or its content without our prior written consent.

Russ & Rose names, logos, product names, slogans, and related brand elements are trademarks of Russ & Rose or their respective owners and may not be used without permission.

8. Third-Party Services and Links
Our website may contain links to third-party websites, services, tools, or features. We do not control and are not responsible for the content, accuracy, policies, or practices of these third parties.

Your use of any third-party website or service is at your own risk. Russ & Rose is not liable for any harm, loss, or damage arising from your use of third-party content, products, or services.

9. Shopify Platform
Russ & Rose is powered by Shopify, which helps us operate our online store. However, all transactions completed through this website are solely between you and Russ & Rose. Shopify is not responsible for the products sold, the fulfillment of orders, or any disputes arising from your purchase from us.

10. Privacy
Any personal information you provide through our website is governed by our Privacy Policy. By using our website, you acknowledge that you have read and understood our Privacy Policy.

Because our store is hosted on Shopify, your information may also be processed by Shopify and its service providers as necessary to operate, maintain, improve, and secure the store experience.

11. Feedback and User Submissions
If you submit reviews, comments, suggestions, ideas, feedback, or other materials to us, you grant Russ & Rose a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, publish, adapt, edit, distribute, and display such content for operational, marketing, promotional, or business purposes.

You represent that any content you submit is your own, or that you have the right to share it, and that it does not violate any law or infringe the rights of any third party.

We reserve the right, but are not obligated, to remove or edit any submission that we believe is unlawful, misleading, abusive, offensive, infringing, or otherwise inappropriate.

12. Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping details, availability, or other matters.

We reserve the right to correct any such errors, update information, or cancel orders if any information on the website is inaccurate, even after an order has been submitted.

13. Prohibited Uses
You may use our website only for lawful purposes. You may not use the website or its content:

  • for any unlawful, fraudulent, abusive, or harmful purpose
  • to violate any applicable law or regulation
  • to infringe our intellectual property rights or the rights of others
  • to upload or transmit malware, malicious code, or other harmful technology
  • to send spam, phishing messages, or deceptive communications
  • to impersonate another person or misrepresent your identity
  • to scrape, extract, copy, or monitor website data without permission
  • to use bots, automated scripts, AI agents, or similar tools in a way that disrupts the website, bypasses safeguards, or misrepresents automated activity as human activity
  • to interfere with the website’s security, stability, or proper functioning

We reserve the right to suspend or terminate access to our services if we believe these Terms have been violated.

14. Termination
We may suspend, restrict, or terminate your access to our website or services at any time, without prior notice, if we believe you have breached these Terms or used the website in a harmful, unlawful, or disruptive way.

Any rights, obligations, or liabilities incurred prior to termination shall survive termination where applicable.

15. Disclaimer of Warranties
Our website, services, and products are provided on an as is and as available basis, to the fullest extent permitted by law.

We do not guarantee that the website will always be uninterrupted, secure, error-free, or free of harmful components. We do not warrant that product descriptions, website content, or other information will always be accurate, complete, or current.

Nothing in these Terms excludes any warranty or right that cannot be excluded under applicable law.

16. Limitation of Liability
To the fullest extent permitted by law, Russ & Rose, its owners, affiliates, employees, contractors, partners, licensors, service providers, and platform providers shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising out of or related to your use of the website, services, or products purchased through the website.

This includes, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, business interruption, replacement costs, or similar damages, even if we were advised of the possibility of such damages.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

17. Indemnification
You agree to indemnify, defend, and hold harmless Russ & Rose, Shopify, and our affiliates, officers, employees, agents, contractors, licensors, and service providers from and against any claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising out of or related to your breach of these Terms, your misuse of the website, or your violation of any law or the rights of a third party.

18. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severed from these Terms, and the remaining provisions shall remain in full force and effect.

19. Waiver and Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms, together with our Privacy Policy, Refund Policy, and any other policies posted on our website, constitute the entire agreement between you and Russ & Rose regarding your use of the website and services.

20. Assignment
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms in connection with a sale, restructuring, merger, acquisition, or other business transaction.

21. Governing Law
These Terms of Service and any separate agreements through which we provide services to you shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

Any dispute arising out of or relating to these Terms, your use of the website, or any purchase made from Russ & Rose shall be subject to the jurisdiction of the proper courts of the Philippines, to the extent permitted by law.

22. Changes to These Terms
We may update or revise these Terms of Service from time to time by posting the revised version on this page. Any changes will take effect immediately upon posting unless otherwise stated.

Your continued use of the website or our services after any changes have been posted constitutes your acceptance of the revised Terms.

23. Contact Information
Questions about these Terms of Service may be sent to:

Russ & Rose
Operated by Consita Beauty Products Trading
Rebecca Bldg., Sinait, Ilocos Sur, Philippines
09977789659
consitabeauty@gmail.com

For additional contact details, please refer to our Contact page on the website.